PRE-ORDER POLICY

There is a minimum order quantity of 6 (half dozen) donuts per flavor. All pre-orders require full payment at the time order is placed.

Orders must be made at least 12 hours before requested pickup time (cakes and donut towers require at least 72 hours), we cannot offer same day service. Orders must be cancelled within 12 hours of scheduled pickup time to receive a refund

The earliest scheduled pickup times we can accommodate are 9:00am. Italian Rainbow and Pignoli donuts are available WEEKENDS ONLY, with the earliest available pickup time of 10:00AM.

PLEASE CALL THE GLAZE LOCATION YOU PLAN TO PICKUP PRE-ORDERS. NO ORDERS WILL BE ACCEPTED VIA VOICEMAIL OR E-MAIL AND SHOULD NOT BE CONSIDERED A CONFIRMED ORDER. IF ORDERS ARE NOT PICKED UP WITHIN ONE HOUR OF SCHEDULED TIME, GLAZE RESERVES THE RIGHT TO SELL ORDERS. NO REFUNDS OR CREDITS FOR PRE-PAID ORDERS NOT PICKED UP.

DELIVERY POLICY

Deliveries are available for PRE-ORDERS ONLY and must be placed 3 (three) days in advance. Deliveries are available to a 30 mile of radius of the Glaze location you are ordering from. All deliveries must be a minimum order of $50. All deliveries are subject to a delivery fee depending on location.